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To apply, please complete an online application at https://www.cbthomebank.com/careers/
Typical Schedule: 40 hours per week
Monday - Friday 8:00 a.m. to 5:00 p.m.
SUMMARY
Perform loan set-up, and follow-up (servicing) responsibilities associated with the documentation and posting necessary in granting credit to the Bank's borrowers by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (however, other duties & responsibilities may be assigned at any time):
Follow Bank policies and procedures at all times.
Maintain confidentiality of customer information at all times.
Provide the highest level of customer service and accuracy at all times.
Exercise good judgment, discretion and initiative in dealing with customers and their transactions, inquiries and problem situations.
Perform follow-up procedures for insurance requests to ensure receipt by insurer and place policy certificates in borrower files. Ascertain level of insurance is appropriate and the Bank is listed as lien holder.
Follow-up for replacement of canceled policies. Assist in preparing/handling death disability claims for customers. Assist in preparing monthly reports for carriers of adds/drops/renewals.
Board new loans on system.
Prepare Deed of Trust / Deed of Releases, UCC and Notices of Liens, UCC Cancellations, lien release, etc. and forward for approval.
Sort files and file in vault.
Talk with all Branches: ie., Information needed on Loan side. That includes payments posted incorrect, payoffs, etc.
Post advances on Line of Credit and Construction Loans.
Go through late notices, verifying that a payment has not posted incorrectly. Reverse and repost if it has, follow up to verify payment due date has advanced as appropriate.
Post payments.
Maintain loan files and mail out any refunds.
Balance the loan application to the general ledger daily.
Answer any customer and/or branch questions.
Print statements for all paid off loans.
Complete any payoff requests.
Balance loans in progress to the general ledger daily.
Post special payments such as bi-weekly or weekly.
Make tickets for payoffs, etc.
Delete or update ticklers for insurance.
File insurance sheets in loan files.
Give flood insurance to Compliance Officer for verification – update flood ticklers.
Reverse fastdraw transfer fees less than $100.00.
Track documentation and policy exceptions.
Maintain and update loan records.
Verify loan application maintenance for accuracy.
NON-ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned.
Maintain educational and professional expertise through attendance at job related seminars, conferences and workshops.
Take the lead in development of manuals and supporting documentation to accomplish task/duties inherent in this position.
Confidentiality is required in all phases of employment.
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities in this position.
