MEMBER SERVICE REPRESENTATIVE (part time) Service 1 Federal Credit Union is seeking a friendly, detail-oriented, and professional Member Service Representative (part-time). Applicants should exude a positive, courteous and professional attitude. Essential functions include:
Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
Greet members and answer phones
Assist members in opening new accounts, including sub-accounts, and file maintenance
Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, electronic services tutorials/assistance, etc.
Other duties as assigned
Educational and Experience Requirements:
High school diploma
Experience in financial institutions preferred but not required
Required Skills:
Ability to represent Service 1 FCU in a professional manner
Flexibility in work assignments
Ability to analyze and research information
Attention to detail
Knowledge of credit union products and services
Service 1 Federal Credit Union offers a generous 401(k) contribution and PTO benefits are also provided. Wages commensurate with experience. EOE. Submit resume and salary requirements to careers@service1fcu.com or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443