• Community Support Specialists

  • Preferred Family Healthcare
    Job Description
    Preferred Family Healthcare, Inc. (PFH) is a non-profit community-based healthcare organization with over 35 years of experience in helping others reach their potential through offering a wide array of service lines including: Child Welfare, Employment Services, Intellectual and Developmental Disabilities, Medical and Dental Services, Mental and Behavioral Health, and Substance Use Disorders. With over 4,000 employees, PFH performs services at over 145 office locations across a five state region including Arkansas, Illinois, Kansas, Missouri and Oklahoma. 
    At our Joplin, Missouri site at:  5620 W. Wildwood Ranch Parkway, we specialize in treating adolescents with substance use disorders.
    We are currently accepting applications for:

    Community Support Specialists:  Our Community Support Specialists provide the following:
    • Facilitate and support recovery/resiliency activities
    • Develop, implement, update and revise treatment plans that identify specific, measurable and individualized interventions to reduce and manage symptoms.
    • Provide services that result in positive outcomes.
    • Work collaboratively with the individual on treatment goals and services.  
    • Document services that clearly describes the need for the service, the intervention provided and the individual’s response to the service.
    • Develop a discharge and aftercare/continuing recovery plan for the individual.
    • Support individuals in crisis situations including locating and coordinating resources to resolve a crisis.
    • Ensure communication and coordination with service providers, medical professionals, referral sources, schools, child welfare, courts, probation/parole and natural supports.
    Job Requirements:
    • A mental health professional as defined in 9 CSR 10 – 7.140 (2) (QQ) (Missouri);
    • An individual with a bachelor’s degree in a human services field, which includes social work, psychology, nursing, education, criminal justice, recreational therapy, human development and family studies, counseling, child development, gerontology, sociology, human services, behavioral science and rehabilitation counseling;
    • An individual with any four year degree and two years of qualifying experience;
    • Any four year combination of higher education and qualifying experience, or
    • An individual with four years of qualifying experience.
    Qualifying experience must include delivery of service to individuals with mental illness, substance abuse or developmental disabilities. Experience must include some combination of the following:
    • Providing one-on-one or group services with a rehabilitation/habilitation and recovery/resiliency focus;
    • Teaching and modeling for individuals how to cope and manage psychiatric, developmental or substance abuse issues while encouraging the use of natural resources;
    • Supporting efforts to find and maintain employment for individuals and/or to function appropriately in families, school and communities;
    • Assisted individuals to achieve the goals and objectives on their individualized treatment or person centered plans.
    Apply online and upload resume at:
    We are proud to offer competitive compensation and benefits for employees, including:
    • Medical, dental and vision insurance
    • Company paid basic life insurance
    • Supplemental life and accidental death and dismemberment insurance
    • Short and long term disability insurance
    • 401(k) retirement savings plan—up to 5% match
    • Flexible spending accounts—medical and dependent
    • Employee Assistance Program (EAP)
    • Paid mileage
    • License/certification reimbursement
    • Continuing education
    • Paid Time Off/Emergency Medical Leave
    Contact Information